I got an e-mail from Equifax saying that someone may have opened a credit card in my name. I was told to call a phone number. When I called that phone number, I was referred to another Equifax number and told to call the credit card company's fraud department (no...Read more
Equifax - Losing credit file
How does a Credit agency that every Corp uses lose a consumer credit history? Astonishing- this company Equifax is the worst at everything I’ve encountered!
When I tried to cancel the security freeze that I had placed on my account last fall, I was unable to do so on-line. I called Equifax and learned they had the wrong birth date and address on file for me. (but somehow they had been able to apply the freeze with no...Read more
Equifax sends me an email daily about there rip off company. It is step up that you cannot unsubscribe. Any business that has to force emails on people that do not want there service are up to no good. It looks like it is a scam on the email. I think they are trying to...Read more
I didn't like
- All the harassing email every day
Equifax - Horrible customer service
I am a victim of identity theft, I called their customer service number and could not get someone from the fraud department to properly assist me with this matter. I dont understand why they have people working their who clearly are not interested in helping.
The Equifax investigation did not remove inaccurate information. The investigation was not resolved within 30 days. The request to this particular debt has continued for years. Equifax refused to properly investigate. After my recent dispute, I believe that I have now...Read more
I didn't like
- Dispute resolution is a scam
- But it is not accurate
I cannot understand why Equifax does not have a simple "on line" dispute form. They ask for information you can't possibly have (i.e., such as the account number for an account you do not have; but which they are reporting without an account number), and then they...Read more
I have called Equifax since September of last year to cancel my product and cannot cancel it. I called and was told that they would cancel then I noticed that they billed me again, so I called in November and was told that they did not see a request for cancellation so...Read more
So I call equifax to ask why my score dropped from 830 to 763. I paid off my mortgage and auto loan this past year, I owe absolutely nothing. Never paid a dime in Interest on any credit card, always paid in full at end of the month. Have over 300k in bank accounts....Read more
Agreed with everyone else. They consistently input data incorrectly and then you have to fax or mail a dispute because they cant update anything put in incorrectly. There are glaringly obvious mistakes such as splitting one of my accounts into two, naming one revolving...Read more
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