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I got an e-mail from Equifax saying that someone may have opened a credit card in my name. I was told to call a phone number. When I called that phone number, I was referred to another Equifax number and told to call the credit card company's fraud department (no...
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#1255518
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Equifax - Losing credit file

How does a Credit agency that every Corp uses lose a consumer credit history? Astonishing- this company Equifax is the worst at everything I’ve encountered!
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Interest Rate
Price Affordability
Privacy and Data Security
Product or Service Quality
Reliability
Staff
Value for money
Website
#1242010
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When I tried to cancel the security freeze that I had placed on my account last fall, I was unable to do so on-line. I called Equifax and learned they had the wrong birth date and address on file for me. (but somehow they had been able to apply the freeze with no...
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Anonymous
Adam P

I have dealt with the same poor customer service. I have been on hold in voice jail for 2+ hours at a time...literally! Twice!

#1234582
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Equifax sends me an email daily about there rip off company. It is step up that you cannot unsubscribe. Any business that has to force emails on people that do not want there service are up to no good. It looks like it is a scam on the email. I think they are trying to...
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1.0
I didn't like
  • All the harassing email every day
#1231455
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Equifax - Horrible customer service

I am a victim of identity theft, I called their customer service number and could not get someone from the fraud department to properly assist me with this matter. I dont understand why they have people working their who clearly are not interested in helping.
#1220156
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The Equifax investigation did not remove inaccurate information. The investigation was not resolved within 30 days. The request to this particular debt has continued for years. Equifax refused to properly investigate. After my recent dispute, I believe that I have now...
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1.0
I didn't like
  • Disorganization
  • Dispute resolution is a scam
  • But it is not accurate
#1218505
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I cannot understand why Equifax does not have a simple "on line" dispute form. They ask for information you can't possibly have (i.e., such as the account number for an account you do not have; but which they are reporting without an account number), and then they...
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1.0
I didn't like
  • Unable to submit on line dispute
#1206841
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I have called Equifax since September of last year to cancel my product and cannot cancel it. I called and was told that they would cancel then I noticed that they billed me again, so I called in November and was told that they did not see a request for cancellation so...
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2.7
#1192221
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So I call equifax to ask why my score dropped from 830 to 763. I paid off my mortgage and auto loan this past year, I owe absolutely nothing. Never paid a dime in Interest on any credit card, always paid in full at end of the month. Have over 300k in bank accounts....
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#1178733
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Contact Equifax

Mailing Address:
Equifax Credit Information Services, Inc
P.O. Box 740241 P.O. Box 105788 Atlanta, GA 30348-5788
Atlanta, Georgia 30374
United States
Phone:
(800) 685-1111
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Agreed with everyone else. They consistently input data incorrectly and then you have to fax or mail a dispute because they cant update anything put in incorrectly. There are glaringly obvious mistakes such as splitting one of my accounts into two, naming one revolving...
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1.0
#1171351
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