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I have called Equifax since September of last year to cancel my product and cannot cancel it. I called and was told that they would cancel then I noticed that they billed me again, so I called in November and was told that they did not see a request for cancellation so...
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2.7
#1192221
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So I call equifax to ask why my score dropped from 830 to 763. I paid off my mortgage and auto loan this past year, I owe absolutely nothing. Never paid a dime in Interest on any credit card, always paid in full at end of the month. Have over 300k in bank accounts....
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#1178733
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Agreed with everyone else. They consistently input data incorrectly and then you have to fax or mail a dispute because they cant update anything put in incorrectly. There are glaringly obvious mistakes such as splitting one of my accounts into two, naming one revolving...
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1.0
#1171351
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Never have I ever dealt with a worst company than this. Not only did they charge my credit card 3 different times, I was on the phone with their customer service agent for over and hour. I then was forwarded to their supervisor, where she did not solve the issue. The...
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#1158989
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Equifax - They suck

They are the worst
#1152055
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One week after the Equifax breach, my bank account was hacked which has caused us a nightmare with our bank and we are not the only ones! An actual counterfeit check was generated with ALL the correct info on it, mailed to some bogus company /person in India where it...
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Anonymous
Robert Vance

I canceled Equifax after the ***. My cancelation took effect in October. Since that time my Equifax credit scores have fluctuated wildly, the latest a drop of 69 points. I fea...

1.0
#1134848
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Equifax - Free breach monitoring but can’t activate

Called customer service-spoke with 2 people - no help “try again”. Continue to get screen during the 2nd verification step “unable to process at this time. Please try again soon”. It’s been 2 weeks!
#1128485
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My credit score is 60 points lower with Equifax than the other two credit bureaus. Why do they even still get to rate my credit? If it's bad, it's probably because of them. My credit has been excellent for years. But now Equifax has decided to mess with it. After what...
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1.0
#1117950
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Had an alert put on my account in Sept and got a call from Credit card company in October saying that 'there was a message in my credit card message box from Equifax to say that my credit report had changed'. Message referenced phone # for my credit card co and bank...
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1.0
I didn't like
  • Staff knowledge
  • Staff communication
  • Response time
#1115980
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Contact Equifax

Mailing Address:
Equifax Credit Information Services, Inc
P.O. Box 740241
Atlanta, Georgia 30374
United States
Phone:
(888) 548-7878
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I have tried to contact them by website to freeze my credit and to get my free credit report. Sites are confused and confusing. What's absurd is that I am asked to supply my entire SS#. Why would I give that important information to them when they've allowed so many of...
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1.2
I didn't like
  • Cavalier way they are destroying my credit
  • Lack of accessibility online and by phone
  • Inaccurate phone numbers lead to nowhere
#1106174
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