Contact Equifax Customer Service
Equifax Phone Numbers and Emails
Toll-Free Number:
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(800) 685-1111Equifax Credit Report: Automated Service Line
Customer Service:
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(800) 349-9960Equifax Credit Report: Automated Service Line - NY residents
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(866) 349-5191Equifax Credit Report: To dispute information on your credit report
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(888) 567-8688Equifax Credit Report: To opt-out of mailing lists
Equifax Emails:
Equifax Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Equifax is 8006851111. 80% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Equifax may ask you for the following information to identify you as a customer: social security number, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
More commonly used way of contact is by phone.
The best phone number to call Equifax is 8006851111. 80% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 7 minutes.
Be prepared for the call as Equifax may ask you for the following information to identify you as a customer: social security number, phone number or first and last name.
People call Equifax mainly because of product/ service, account, payments and charges.
14% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel satisfied after talking to customer service representatives.
The best email to contact Equifax is customer.care@equifax.com. 91% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
How to Contact Equifax Customer Service?
Most Popular Number:
| Total calls: 442 | Issues resolved: 15 | Last call: Dec 9, 2025 |
Contact Information
Equifax Website:
Equifax Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 9am - 9pm (EST)
Saturday - Sunday: 9am - 6pm (EST)
How Good is Equifax's Customer Service?
Summary of Equifax Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Equifax?
Payments and Charges Question:
- “Negative credit dispute”
- “Fraud”
- “My credit repor”
Product/ Service Question:
- “Unfreeze my report”
- “In freeze account”
- “To unfreeze my credit score”
Account Question:
- “Unlock my account”
- “Membership”
- “I was informed by trying to sign up for an Intuit Credit karma account and it kept prompting me and I couldn't get any further.It said that my credit information didn't match the credit world records and to contact you guys”
Request for Information Question:
- “Help with checking my account”
- “Update my number”
- “I need help with registering and logging into my account.”
Cards Question:
- “PIN number”
- “Credit card aCredit card past history past historyCredit card in past history”
- “Fraudulent card on my acct”
Activation/ Cancellation Question:
- “Cancel my contract”
- “I want cancel contract in my credit”
- “I did not cancel my subscription I just purchased this morning”
Staff Question:
- “Customer service rep”
- “Bad service Equifax”
- “Canselservice”
Return/ Replace Question:
- “You have incorrect infor regarding my mailing address”
- “Correction”
Other Question:
- “Score”
- “Identity theft”
- “Email me a copy of my Equifax report”
Compare Equifax Customer Service To
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