I have two accounts that need to be removed. One account was a transferred account and it showed 3 late pymts.
They were not late, Bell didn't close the original account. After 5 years, it was finally removed. I have another account that was my partners, it should have been removed. They have all the documents.
After 5 years, and addressing the issue yet again 10 days ago, I just learned that they never started the review when I asked them to 10 days ago.
I asked for 2 free months for all the issues and was told they cannot do that. If any company ran operations like Equifax, they would be not have a customer base.
Product or Service Mentioned: Equifax Account.
Reason of review: Poor customer service.