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I am trying to cancel my Equifax Canada monitoring. I have been on hold for 20 minutes so far... Last time I gave up after an hour on hold. I agree with the theory that they are doing everything possible to prevent people from cancelling. Naturally, phone is the only...
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1.4
I didn't like
  • Customer service
#1053544
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OMG, this is the worst company ever. Try calling them on the phone. Cannot get my credit unfroze with them because I had identity stolen and had to freeze all my credit. This company is the worst. Don't have much trouble with the other two. Anytime any one says they...
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#1045086
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I had nothing but trouble with this company. After an error message said the website could not process my order for a credit report, I see that my bank account was billed twice and still no report. The follow up from that was full of multiple calls with agents who...
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1.0
I didn't like
  • Disorganized
  • Staff are hard to understand on the phone
  • Double billed me and did not send product
#986647
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Equifax - Gave up on call.

Equifax
#1053562
I pasted 1.5 hours on hold with Equifax Canada and finally gave up. I sent customer. Service an email. Not feeling optimistic...
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Equifax Free Trial Review

Equifax
#1039238
1.3
Charging without consent when you're cancelling within the trial period
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Equifax Credit Report Review

Equifax
#930486
Had an account that was paid in full. After numerous conversations with these people, they finally uodated my credit report after 13 months!
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Equifax Credit Report Review

Equifax
#862062
Equifax is selling consumers their credit report and score and selling lenders a totally different report and score( usually lower)
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1) Equifax gave me an alias, which attached another person's name to my account, it was disputed 2) Equifax had my dob wrong. Disputed 2 times for them to get it right 3) Creditor provided pay-off updates on 11/18/16, it is now 1/3/2017, and it still does not show...
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#984544
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This incident happened at the xerox tower located at yonge and finch. I went to line up at this location to obtain my credit score. Aftet about 2 hours in line it was finally my turn. Right after I had paid the man at the counter asked me if i had my pay stub with me....
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3.0
#956795
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I signed up for a free trial at first just to check my score. I called shortly after to cancel but still got charged. I called back and signed up for a cheaper program to get a little bit of my money back. The next day I called back again and canceled. Well today I...
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1.0
#946535
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I have been trying to get a copy of my credit report from Equifax, not only did they not provide my credit report but even after sending them copies of my drivers license and SSN by both FAX and postal mail, they still have failed to provide me with my credit report....
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1.0
I liked
  • No assistance to correct information in credit report
  • Not acknowledging identification documents i sent repeatedly
  • Not providing my credit report after multiple tries and calls
#931666
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I tried to get a fraud alert lifted to buy a new car. The nasty non-speaking jewel on the phone took rudeness to a whole new level. When I asked her to give me a supervisor she then started to lecture me and refused to do so. If you don't want to do any work you...
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1.0
I didn't like
  • Fraudulent services
  • I do not know where they get their info from
  • Customer service
#930283
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5..FIVE times, I've requested my credit report/history through equifax. EVERY time they have given me an excuse to not give me my free credit report despite sending the info they require on high quality scanners. Final straw was the other day when I paid online to get...
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#927593
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was hacked at irs. irs gave me equifax for one year to monitor my credit. equifax sent a letter demanding the right to share my personal information if i did not contact them within 30 days to limit the information. there phone number in the letter is junk and does...
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#926702
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